Please review our Zipline & Adventure Course Responsibility Code
& our Weather Policy and Procedures
We reserve the right to refuse admission to, or order off the courses, anyone who disregards the safety rules or who appears to our staff to be unable to safely complete the courses.
THERE WILL BE NO REFUNDS if such action is required.
WHAT IS THE AGE/HEIGHT REQUIREMENT?
ALL PARTICIPANTS MUST BE AT LEAST 8 years old & 54 INCHES TALL with shoes on (4 feet, 6 inches).
Children 12 and under must have a parent/guardian follow them throughout the courses whether on the ground or from the actual course. We recommend anyone under 12 be accompanied by their parent/guardian on the actual course.
Youth 17 and under must have a parent/guardian sign their Minor Release. This can be printed from the link below and filled out in advance so the kids can bring it.
DO WE NEED TO GET THERE EARLY?
All participants need to arrive 15 minutes prior to their reservation time to fill out waivers and get harnessed up. Customers that do not arrive on time may be pushed back to the next available time slot.
WHAT IS YOUR CANCELLATION POLICY?
If you wish to cancel your reservation, 48 hour notice is required. Any cancellations after 48 hours prior to your reservation can be rescheduled anytime, up to six months.
WHAT HAPPENS IF WE DON'T WANT TO CONTINUE THE COURSE?
If you do not wish to continue your ziplining experience after finishing Course 1, you are not obligated to do so.
In such case, NO REFUNDS OR RETURNS TO FINISH THE COURSE WILL BE ISSUED.
WHAT HAPPENS IF IT RAINS?
We still operate in the rain. If there is lightning in the area, will will pull our customers off the course and wait for the storm to pass. After the storm passes, the customer will resume the course where they came down from.
THERE ARE NO REFUNDS, RAIN CHECKS, OR RETURNS TO FINISH THE COURSES if we must close the course due to weather issues.
Please refer to our Severe Weather Policy & Procedures
CAN WE TAKE PICTURES?
You may use hands free photography devices with appropriate attachments (no hand sticks allowed) or pull out your cell phone when you are safety stopped on a platform for exciting action shots of your friends and family.
IS THERE A WEIGHT LIMIT?
The weight limit is 275 pounds & you must fit into a harness properly. Typically we can accommodate up to a 48 inch waist and a 26 inch thigh.
PREGNANT WOMEN are expressly prohibited from going on any courses.
WHAT SHOULD WE BRING?
Closed-toed Shoes like running shoes or hiking shoes (no Crocs, flip flops or sandals). If you do not have closed-toed shoes, we can rent you a pair for $5
Completed Minor Release for any minors whose parent/ guardian are not present
Comfortable athletic clothing (shorts are fine, but we suggest longer shorts down to your knee)
Camera/ Smart Phone - there will be lots of photo ops!
Drinks- We sell water for $1
Sunscreen is recommended.
OTHER IMPORTANT INFO:
This is a self-guided adventure, which means we will be monitoring you from the ground (kind of like life guards at the beach). You will be moving your own clips and slowing yourself down on the zip lines. But don't worry, we teach you everything you need to known in the safety briefing before you begin your trek through the trees.
Please read the waiver carefully when you sign in and keep in mind these obstacle courses are not for everyone. If you have issues with seizures, back problems, knee problems, heart problems, or other heath related issues, this physical activity is not for you.
This is a self-guided adventure, which means we will be monitoring you from the ground (kind of like life guards at the beach). You will be moving your own clips and slowing yourself down on the zip lines. But don't worry, we teach you everything you need to known in the safety briefing before you begin your trek through the trees.
Please read the waiver carefully when you sign in and keep in mind these obstacle courses are not for everyone. If you have issues with seizures, back problems, knee problems, heart problems, or other heath related issues, this physical activity is not for you.
SAFETY INFORMATION
Your safety is our number one priority. We have highly trained safety officers always ready to safely bring to the ground any participant who is, for any reason, unable to complete the course. Our safety officers perform a detailed inspection of each element of the courses every morning. The Florida Department of Agriculture Bureau of Fair Rides Inspection sends a team out to inspect the park at least twice a year. We have an ACCT inspection done at least once a year. A certified engineer inspects the courses annually. We also work very closely with a certified arborist who inspects the trees at least once a year.
Your safety is our number one priority. We have highly trained safety officers always ready to safely bring to the ground any participant who is, for any reason, unable to complete the course. Our safety officers perform a detailed inspection of each element of the courses every morning. The Florida Department of Agriculture Bureau of Fair Rides Inspection sends a team out to inspect the park at least twice a year. We have an ACCT inspection done at least once a year. A certified engineer inspects the courses annually. We also work very closely with a certified arborist who inspects the trees at least once a year.
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Your fully equipped harness with a double sling clips and pulley are provided along with leather gloves. Helmets are required and provided for participation on our courses. You may use hands free photography devices with appropriate attachments (no hand sticks allowed) or pull out your cell phone when you are safety stopped on a platform for exciting action shots of your friends and family.
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